Privacy Policy

Privacy Policy

Introduction

BC Services (Pty) Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.bcservices.capetown/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). This policy complies with the laws and regulations of South Africa, including the Protection of Personal Information Act, No. 4 of 2013 (POPIA). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1. Personal Data

We may collect personally identifiable information, such as your name, email address, telephone number, and financial information (e.g., credit card number, card brand, expiration date) when you voluntarily submit it to us through the Site.

1.2. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

1.3. Financial Data

Financial information, such as data related to your payment method, that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

2. Use of Your Information

We may use the information we collect about you in various ways, including to:

  • Provide, operate, and maintain our Site.
  • Improve, personalize, and expand our Site.
  • Understand and analyze how you use our Site.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you emails.
  • Find and prevent fraud.
  • Maintain log files and perform analytics.

3. Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation, including POPIA.

3.2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties will be required to comply with the privacy standards as set out in POPIA.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BC Services (Pty) Ltd.
21 Gents Mile Road, Strandfontein, Cape Town, Western Cape, South Africa
Email: info@bcservices.capetown
Contact details: 087 255 1887 / 087 255 1888